Refund Policy.
Please review this policy carefully before purchasing our ready-made Shopify stores. It explains when refunds are available and how ownership transfer affects your purchase.
Overview
At We Build Unique, we specialize in providing premium, ready-made Shopify dropshipping stores designed to help entrepreneurs establish their online businesses.
Due to the digital nature of our products and the ownership transfer process associated with purchases, refunds are available only if a request is made before the store ownership transfer has been initiated or completed. Once ownership has been transferred to the customer, all sales are final, and no refunds, returns, or exchanges will be provided, subject to any non-waivable rights under applicable law.
Refunds Before Ownership Transfer
If you wish to cancel your order, you must contact We Build Unique and request a refund before the ownership transfer of your purchased Shopify store has been initiated or completed.
If your refund request is received before the ownership transfer process begins, we will review the request and, where eligible, issue a refund for the purchase.
Once the ownership transfer process has been initiated, the order may no longer be eligible for a refund, even if the transfer has not yet been completed.
Customers are therefore strongly encouraged to contact us as soon as possible if they wish to cancel an order.
No Refunds After Ownership Transfer
Once the Shopify store ownership has been transferred to the customer, the purchase becomes final and non-refundable.
After ownership transfer, we do not accept refund requests for any reason, including but not limited to:
- Change of mind after purchase.
- Purchasing the wrong store or selecting the wrong product.
- Dissatisfaction with the store's design, layout, features, or appearance.
- Failure to generate sales, traffic, leads, or profits.
- Lack of business experience, marketing knowledge, or technical skills.
- Failure to launch, operate, or manage the purchased store.
- Changes in personal circumstances or business plans.
- Failure to review the product details before completing the purchase.
We strongly encourage customers to review the store description, features, included services, and other relevant information before placing an order.
Digital Products and Store Ownership Transfers
Our products may include ready-made Shopify stores, digital assets, store designs, and related digital services.
Due to the digital nature of these products, ownership transfers and access to digital assets may be difficult or impossible to reverse once completed.
By completing a purchase, you acknowledge that you may request a refund before the ownership transfer process begins, subject to the conditions outlined in this policy. Once ownership transfer has been initiated, the order may become ineligible for a refund.
Nothing in this policy limits any consumer rights that cannot legally be excluded under applicable law.
Sales and Business Performance
We Build Unique provides ready-made Shopify stores. We do not guarantee sales, revenue, profitability, advertising performance, or business success.
Your results depend on various factors, including marketing strategy, advertising budget, market conditions, customer service, and business execution.
Purchasing a store does not guarantee that you will recover your investment or achieve a particular level of income. Refunds will not be issued because a store does not meet your sales or profit expectations after ownership transfer.
Order Issues and Technical Support
Although purchases become non-refundable after ownership transfer, we are committed to providing professional customer support.
If you experience a genuine technical issue directly related to your purchase or encounter a problem with the agreed store ownership transfer, please contact us so we can review the issue and determine an appropriate solution.
Where appropriate, we may provide technical assistance, correct an issue, or complete any outstanding deliverables included in your purchase.
Technical support or corrective action does not create an automatic entitlement to a refund, subject to any rights available under applicable law.
Duplicate Payments
If you believe you have been charged more than once for the same order, please contact us with your order details and relevant transaction information.
We will review the transaction and take appropriate action if a duplicate payment is verified.
Contact Us
If you have questions about this Refund Policy, wish to request a cancellation before ownership transfer, or need assistance with an order, please contact us.
